Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition comes with 2 years of complimentary support. MacinCloud provides managed and dedicated cloud Mac servers, hosted private cloud solutions and DevOp pipelines. Users can access on-demand Mac servers for app development, Mac tasks, and enterprise builds. All of our plans and solutions are backed by genuine Mac hardware hosted in 8 professional data centers around the globe. Select a Support Option Android EN： help.castle.android@igg.com IOS EN： Help.castle.apple@igg.com Amazon EN： help.castle.amazon@igg.com Winphone EN： help.castle.winphone@igg.com. Mac service and repair. Learn about AppleCare+ and the Apple limited warranty coverage, start a service request for your Mac, and find out how to prepare your Mac for service. Learn more about repairs.
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AppleCare products provide additional hardware service options and expert technical support from Apple.
Learn about AppleCare plansBeware of counterfeit parts
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Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.
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Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.